—
We’d love to hear from you.
**General enquiries**
Use the form below or email us at **support@genuinebank.com** (replace with your real address).
**Technical or account issues**
Describe the issue and we’ll get back to you as soon as we can.
**Press or partnerships**
For media or partnership requests, please use the same contact channel and mention “Press” or “Partnership” in the subject.
*Response time: we aim to reply within 2–3 business days.*
